Countertop
Customer Service

At Natural Stone City, we understand that choosing the perfect countertop is not just about the stone; it's also about the people who guide you through the journey.

Our commitment to exceptional customer service is the cornerstone of your countertop experience.

Partner With Our Incredible Team

Our team of knowledgeable and friendly experts is dedicated to listening to your vision, offering informed advice, and ensuring you feel supported.

Discover how our countertop customer service sets us apart and makes the selection and installation of your dream countertop a seamless and satisfying experience.

Expert Advice

Count on our knowledgeable and friendly staff to guide you every step of the way, ensuring you make informed choices and turn your countertop project into a seamless and satisfying experience.

The Perfect Countertop

Experience the pure joy of discovering the perfect countertop that not only enhances your home's aesthetics but also elevates your daily life, bringing both beauty and functionality into every moment.

Lighting-Fast Installation

Transform your space in no time with our speedy countertop installation service (as little as 1-week turnaround!), allowing you to enjoy your stunning new surfaces sooner than you ever imagined!

Natural Stone City Has Any Colour You Want and More.

Take advantage of our countertop customer service and choose from the largest selection of Granite, Quartz, and Quartzite in Southern Ontario.

  • Huge selection of stone (they have a warehouse in the back where you can see the full slabs - trust me, you want to see a full slab before you buy and not a sample), great prices, super high quality cuts and installation. So happy with this purchase and we cannot recommend these guys enough.

    Dave S.

  • Have had them do both my kitchen granite and bathroom marble - they are amazing, great price, great customer service! Wouldn't go anywhere else!! HIGHLY recommend them!

    Jessica B.

  • From selection of the countertop, to measure and to installation Natural Stone City went above and beyond.

    Kevin R.

  • Very nice greeting and the staff is so hardworking! They won’t settle until you’re fully satisfied with what you had or have in mind in making your house feel more at home

    Sorina T.

After you’ve chosen the perfect
countertop, our 5-step process can have it
cut and installed in as little as 1 week.

1

Quality
Guarantee

We inspect every slab we sell to make sure you can expect the best!

2

Layout
and Design

Using specialized software, we make careful plans to match up veins and patterns in each slab, meaning your countertop will look great from every angle.

3

Precise
Templating

Using the best laser technology on the market, we take precise measurements of your new countertops to prepare for installation.

4

Cutting

After finalizing the perfect layout, our CNC machines will complete the cutting and polishing to our highest specifications.

5

Installation

Finally our talented installation team will arrive at your house to install and put the finishing touches on your beautiful new countertop.

Two locations to serve you better

Kitchener

2188 Shirley Drive
Kitchener, ON N2B 0A6

Hours
Monday - Friday: 9am - 5pm
Saturday: 9am - 3pm

Phone
(519) 489-0441

 

London

1106 Dearness Dr #5A
London, ON N6E 1N9

Hours
Monday - Friday: 9am - 5pm
Saturday: By appointment only

Phone
(519) 266-3663

 

Natural Stone City - Better Value, Better Selection, Better Service

Take advantage of our vast selection to find the perfect colour or style of countertop for your home.